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How to fix the "can't download or copy" issue on PS5Īccording to, the official advice for any and all PS5 storage issues is to follow these steps:

READ MORE: PS5 Slow Download Speed: Why Are My PS5 Downloads So Slow, And How To Speed Up PS5 Updates.

It didn't seem to be impacting any other game downloads or updates, which is quite odd. However many times the console tried to download the update, the message "can't download or copy" continued to appear.

This was after I'd moved The Sims 4 over from my external hard drive to the SSD, so perhaps that caused some confusion for the console (although it's hard to see why it would). It's hard to say if there's any rhyme or reason as to when this error message will appear, but I spotted it when the PS5 was trying to download The Sims 4 onto the console's internal SSD storage. Why am I seeing the "can't download or copy" error message on PS5? Keep on reading to learn everything we know about the PS5's "can't download or copy" glitch. Luckily, this error isn't the end of the world.